Welcome to Riding Apparel Store. These Terms and Conditions govern your use of our website bridlestoreus.com and your purchase of equestrian apparel and accessories. By accessing our site and making purchases, you agree to these terms.

1. Understanding Our Equestrian Community

At Riding Apparel Store, we serve dedicated equestrians who value precision, quality, and performance in their riding apparel. Our terms reflect our commitment to the equestrian community and our understanding of your specific needs.

2. User Responsibilities and Account Terms

2.1 Account Registration

While not required for browsing, creating an account enhances your shopping experience. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • Providing accurate and current personal information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

2.2 Acceptable Use

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Submit false or misleading information

3. Products and Services Description

3.1 Product Range

We specialize in premium equestrian apparel including:

  • English Riding Breeches and Show Coats
  • Equestrian Accessories and Safety Gear
  • Riding Helmets and Protective Equipment
  • Children’s Equestrian Apparel
  • Casual and Technical Riding Wear

3.2 Product Information

We strive to provide accurate product descriptions, sizes, and images. However, slight variations may occur due to monitor settings and manufacturing processes.

Important Safety Note: Helmets and safety gear are essential protective equipment. Proper fit is crucial for safety. Please follow sizing guides carefully as these items cannot be returned for hygiene and safety reasons.

4. Ordering and Payment Terms

4.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to:

  • Accept or decline orders at our discretion
  • Limit quantities purchased
  • Correct pricing errors that may occur

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information.

4.3 Pricing and Taxes

All prices are in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Shipping and Delivery

5.1 Order Processing

Orders are processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.

5.2 Shipping Options

Standard Shipping ($12.95):

  • Carriers: DHL or FedEx
  • Delivery: 10-15 business days after shipment
  • Full tracking provided

Free Shipping (Orders $50+):

  • Carrier: EMS
  • Delivery: 15-25 business days after shipment
  • Basic tracking available

5.3 Shipping Areas

We ship globally, excluding Asia and some remote areas. Delivery times may vary due to customs processing and local conditions.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of receipt. Items must be:

  • In original, unused condition
  • With all original tags attached
  • In original packaging
  • Free from any signs of wear or damage

6.2 Non-Returnable Items

For safety and hygiene, the following cannot be returned:

  • Helmets and Safety Gear
  • Gloves
  • Hats and Scarves
  • Any worn or used items

6.3 Return Process

Contact us at [email protected] within 15 days to initiate returns. Return shipping costs are the customer’s responsibility unless the return is due to our error.

7. Intellectual Property

All content on our website, including logos, text, images, and product designs, is the property of Riding Apparel Store and protected by intellectual property laws. You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our branding or product images for commercial purposes
  • Reverse engineer or attempt to extract source code from our website

8. Limitation of Liability

Riding Apparel Store’s liability is limited to the purchase price of products. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or failure to follow care instructions
  • Delays caused by carriers or customs authorities
  • Incorrect sizing choices made by customers

Safety Disclaimer: While our safety gear meets industry standards, proper use and fit are essential. We are not liable for injuries resulting from improper use, fitting, or maintenance of safety equipment.

9. Privacy and Data Protection

We respect your privacy and protect your personal information. Our Privacy Policy details how we collect, use, and safeguard your data. By using our site, you consent to our data practices.

10. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of Savannah, US. We encourage customers to contact us directly to resolve issues before pursuing formal proceedings.

11. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the modified terms. We will notify users of significant changes via email or site notifications.

12. Contact Information

Riding Apparel Store
27 Cabbage Crossing
Savannah, US 31411
Email: [email protected]
Response Time: 1-2 business days

Our customer service team consists of fellow riders who understand your equestrian needs and are committed to providing exceptional service.

Thank you for choosing Riding Apparel Store. We appreciate your trust in us for your equestrian needs and look forward to serving your riding journey.

Happy Riding!
The Riding Apparel Store Team