Delivery Information
At Riding Apparel Store, we understand that when you order equestrian gear, you’re eager to get out there and ride. That’s why we’ve streamlined our delivery process to ensure your premium riding apparel reaches you as quickly and efficiently as possible, no matter where you are in the world.
Please Note: We ship globally, with the exception of some Asian countries and remote areas. If you have questions about delivery to your location, don’t hesitate to contact our customer service team.
Order Processing
After you place your order, our team works diligently to prepare it for shipment. Please allow 1-2 business days for order processing. During peak seasons or sales events, processing may occasionally take slightly longer, but we always strive to get your gear on its way to you promptly.
Shipping Options
We offer two reliable shipping methods to suit your needs and budget:
Standard Shipping – $12.95
For riders who want their gear quickly, we offer expedited shipping through our trusted partners DHL or FedEx. With standard shipping, your order will typically arrive within 10-15 days after it leaves our warehouse. This option provides tracking information so you can follow your package’s journey to your doorstep.
Free Shipping
For orders over $50, we offer complimentary shipping via EMS. This economical option delivers your equestrian apparel within 15-25 days after shipment. While this method takes slightly longer, it’s our way of helping riders everywhere access premium riding gear without additional costs.
International Delivery
As a global equestrian retailer, we’re proud to serve riders worldwide. Our international shipping network ensures that whether you’re competing in Europe, training in Australia, or enjoying trail rides in North America, you’ll receive your Riding Apparel Store products reliably. Please note that customs duties and import taxes may apply to international orders, which are the responsibility of the recipient.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s progress and anticipate its arrival. We know how exciting it is to receive new riding gear, and we want you to share in that anticipation!
Returns & Exchanges
If your equestrian apparel doesn’t meet your expectations, we offer a straightforward return policy. You may return items within 15 days of receipt for a full refund or exchange. Please ensure items are unworn and in their original packaging with tags attached.
At Riding Apparel Store, we’re more than just a retailer—we’re fellow riders who understand the importance of reliable gear and timely delivery. From our family to yours, we’re committed to ensuring your equestrian experience is enhanced from the moment you place your order to when you proudly wear your new apparel in the saddle.
Ready to ride in style? Shop our collections today and experience the Riding Apparel Store difference!